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Why We Love (or Hate) Everyday Things
by Donald A. Norman
- My rating: Rated 3 out of 5
- Read: June 2013
- Published: 2003
- Pages: 272
- Category: Design and creativity
My review
This is a good book to understand why we need to take into account emotions when designing anything, being a chair, a map, or a document.
It explains why some designs fail ("mainly because designers and engineers are often self-centered") and why some succeed ("emotions change the way the human mind solves problems").
It is full of good examples but I feel that it would need a new edition to update them. This book was written in 2004 before iPhone and Facebook!
The last part about robots was for me nonsense.